Choose the support center that fits your needs.

POS Terminal Help Desk

Supports over 100 terminal applications. The Help Desk answers merchant functionality and how-to questions, and diagnoses/troubleshoots POS terminal hardware and software problems, batch and data errors, communication issues (including line, modem, and protocol), printer and check reader problems.
PC Software and Technical Support

Support services for PC products including product functionality, environmental (conflicts with operating system or other software resident on the PC), modem and communication issues.
Software Downloads and Training

Our goal is to get our merchants up and running as quickly as possible and ensure that they are properly trained and comfortable operating their POS equipment. Training services include: application downloads, system overviews, telephone training, training materials, training guides and more.
Maintenance and Account Support

NDMS offers a variety of maintenance and account support services, including: Deposit questions, Account statement inquiries, Account maintenance, System management, Rate review requests, Fee dispute management, Refund and credit processing.